Waterleiding Maatschappij Limburg (WML) supplies drinking water to more than 500,000 households and 15,000 companies in the province of Limburg. The Ometa framework enables the drinking water company to link its ERP system to SharePoint Online. The result: streamlined document management and higher efficiency.

While all WML key data about customers, suppliers, projects and employees had been neatly structured in SAP, the Limburg drinking water company’s ERP system, for many years, the associated documents had been scattered here and there on local file servers, individual hard drives and the mailboxes of employees.

 

Framework as USP

Project Manager Aart Nap: “People were e-mailing documents to each other and storing them somewhere locally for editing purposes and to forward them again later. This kept happening until we got up to 19 versions of some files. As a result, it would take a long time to track down the most recent version of a document. Not to mention the risk of error.”

Improvements had to be made to streamline and update the system. That is why, three years ago, WML started looking for a partner to implement a document management system. Since the organisation wanted to remain within the Microsoft portfolio, the selected option was SharePoint in an Office365 environment. Aart Nap: “Among the proposals submitted by the different SharePoint implementers, the Ometa concept stood out immediately. They were the only ones to provide us with an integrated solution for our information management in the form of a framework between SharePoint Online and SAP.”

“It would take a long time to track down the most recent version of a document. Not to mention the risk of error.“ – Aart Nap

Automatic file creation

 The entire WML office environment has now been switched to the Ometa framework. The next phase of the rollout will concern the field staff. Kay Nauman, Functional Application Specialist Microsoft & Office365, tells us more: “SharePoint Online is our only access point to view and edit documents and associated ERP data in real time. The entire system runs in the cloud, which means that employees can work any time anywhere, without the need for cumbersome login procedures or local file storage.”

But there is more: the Ometa framework automatically creates files based on the structures in the ERP system. Kay Nauman: “When a new employee starts working, for example, a personnel file is created as soon as the newcomer’s data is entered in SAP. Same story for customers, suppliers, projects, etc.: specific actions in the ERP environment trigger the creation of files in SharePoint. What an employee will or will not be able to see depends on his or her role in the organisation.”

“SharePoint Online is our only access point to view and edit documents and associated ERP data in real time.” –  Kay Nauman

A boost for productivity

The new working method has already begun to pay off as employees waste less time searching, editing and sharing files. Plus, they are also 100% sure that they work in the correct version of a file, which improves the quality of information. Aart Nap: “Research by Gartner shows that an employee spends on average an hour a week looking for documents. If we can halve that time, we will have achieved an incredible time saving for WML at an organisational level.”

Kay Nauman: “Even though the various departments are still getting used to the Ometa solution, in the foreseeable future it will lead to improved mutual cooperation and higher productivity. In short, it is thanks to this solution that we can really enter the digital age.”

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Digitaal Sociaal Dossier schakelt een versnelling hoger met overgang naar O365

De transformatie van de klassieke papieren dossiers naar een digitale variant komt in een stroomversnelling door de beschikbaarheid van het Digitaal Sociaal Dossier op O365.
Daar het merendeel van de openbare besturen reeds de kaart van Office365 heeft getrokken, volgt het DSD deze logische evolutie.

Via DSD op O365 zijn de sociale dossiers real time beschikbaar van op elk device, en is er een adaptieve weergave voor mobiele toestellen.
Nu werken op afstand de norm wordt en medewerkers op elke moment over de correcte informatie moeten kunnen beschikken, is de toegang tot data langs deze weg steeds gegarandeerd!

De mogelijkheden van het DSD werden in deze versie nog verder uitgebreid met functies die het voor een gebruiker nog eenvoudiger maken om zijn/haar dossier te beheren.
We denken hierbij aan drag&drop van meerdere documenten met automatische opening tagging-scherm, de archivering-functie om documenten naar een archief-pagina te verplaatsen, de eenvoudige export-functie voor het opstellen van inspectiedossiers of de toegang voor raadsleden tot documenten met een specifieke tag.

Het Ometa framework zorgt voor de automatische dossiercreatie in O365 wanneer er dossiers in de back-office applicatie worden toegevoegd of gewijzigd.
Bij grote papierstromen is ook de integratie met Arco scanning ter beschikking, waardoor gescande documenten via een QR-code in het juiste dossier en de betreffende rubriek worden afgeleverd.

Het DSD op O365 is dus een onontbeerlijk hulpmiddel bij de overgang naar een digitale werking binnen het bestuur.
Daarnaast zal het DSD blijven Innoveren (we denken hierbij bv. aan een connectie met MS Teams) om de gebruikers maximaal te ondersteunen in hun dagelijkse werking.

Wenst u meer informatie over de werking van het DSD, aarzel dan niet om contact te nemen met Isabelle Dehond via Isabelle.Dehond@Cipalschaubroeck.
Bij onze partner Ometa kan u terecht bij Luc Deleu via Luc.Deleu@Ometa.net.

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New way of working with external people

Feeding customers and suppliers with real-time information to speedup communication is a part of Industry4.0. 

Smurfit Kappa will show how can you meet customers’ expectation by giving them a real-time view on your ERP on stock, orders and financials. Communication with customers is streamlined both internally and externally by avoiding e-mail chains and phone calls.

Vynova will share how they achieved initial savings from digitizing their Customer Services, and how the BI insights on that digitized process collaboration enabled them for a next step in Lean optimization. Other cases will be highlighted like the automation of their REACH compliancy. This event is organized by Devoteam as a partner of Ometa.

 

26 November – Smurfit Kappa (Oosterhout, NL)

Wilhelminakanaal Zuid 106
4903 RA Oosterhout

 

Agenda 09:30 u – 12:00 u (optional)

  Note: This is an optional activity that you can choose during your subscription
09:30 Reception for guided factory tour at Smurfit Kappa Vandra (optional)
  This is a reception for the optional guided tour at Smurfit Kappa Vandra.
10:00 Guided tour through Smurfit Kappa Vandra factory

Warandelaan 2
4904 PC Oosterhout

 

Agenda 12:00 u – 16:30 u (Everyone welcome)

12:00 Welcome lunch
12:45 ShelfSmart in-store marketing
  Frank Sinnige – Smurfit Kappa
13:10 Customer Connect
  Arno Voets – Smurfit Kappa
13:40 Break
14:00 The Vynova Digital Workplace, combining SAP and Office 365
  Luc Schruers: IT Application & Project lead – Vynova
Laurens Hartman: Customer Service Manager – Vynova
14:40 Horizontal Integration meets industry 4.0
  Alain Wayenberg – Agoria
15:05 The huge potential of digitizing process driven collaboration
  Arnold de Ploey – Devoteam
Luc Deleu – Ometa
15:35 Closing note & Networking

27 November – 4 Wings
(Westerlo, BE)

Devoteam at 4 Wings
Nijverheidsstraat 13
Oevel-Westerlo (E313, Exit 23)

 

Agenda 15:30 u – 18:15 u

15:30 Welcome coffee
16:00 Horizontal Integration meets industry 4.0
  Alain Wayenberg – Agoria
16:15 The huge potential of digitizing process driven collaboration
  Arnold de Ploey – Devoteam
Luc Deleu – Ometa
16:30 Customer Connect Smurfit Kappa
  Arno Voets: Controller – Smurfit Kappa
17:10 Break
17:30 The Vynova Digital Workplace, combining SAP and Office 365
  Luc Schruers: IT Application & Project lead – Vynova
Laurens Hartman: Customer Service Manager – Vynova
18:10 How to get started – Crawl-Walk-Run
  Arnold de Ploey – Devoteam
18:20 Networking – walking dinner

 

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Documentenbeheer hand in hand met je processen voor slimmere samenwerking

WML en Pidpa zijn twee watermaatschappijen die enige jaren geleden besloten hebben om hun informatiebeheer zowel intern als extern te verbeteren. Beide watermaatschappijen werken zeer gestructureerd en hadden reeds intensief geïnvesteerd in hun ERP om al hun kernprocessen op orde te stellen. In deze sessie laten we zien hoe hun gestructureerde processen de basis vormen voor een slimme informatiedeling met een sterke data governance. Door de documenten en archiefstukken met de processtructuren te integreren, ontstaat er een informatieplatform dat snel het totaalbeeld geeft rond projecten, klanten, leveranciers, contracten, juridische dossiers, aanbestedingen, …

Interesse in deelname? Het event wordt in Nederland en België georganiseerd:

14 november – WML (Maastricht,NL)

Limburglaan 25
6229 GA Maastricht

Agenda 12:00 u – 17:00 u

 

12:00 Receptie en ontvangst
  Ontvangst met broodjes
13:00 Digitaal samenwerken vanuit bestaande structuren
  Ometa – Luc Deleu
13:45 Dossier inrichting vanuit je processen voor beheer van interne documenten
  WML – Kay Nauman
14:30 Koffie
15:00 Samenwerken met Gemeentes en Aannemers
  Pidpa – Tom van Eysendeyk
15:45 Visie op digitale meters en positie in het informatielandschap
  Product Group Manager KROHNE – Rob de Nijs
16:30 Netwerking in de utility wereld
17:00 Afsluiten

19 november – Pidpa (Antwerpen,BE)

Desguinlei 246, 2018 Antwerpen
Zaal Schelde – hoofdkantoor Pidpa

Agenda 10:00 u – 15:00 u

 

10:00 Receptie en ontvangst
  Ontvangst
10:30 Digitaal samenwerken vanuit bestaande structuren
  Ometa – Luc Deleu
11:15 Samenwerken met Gemeentes en Aannemers
  Pidpa – Tom van Eysendeyk
12:00 Broodjeslunch
13:00 Dossier inrichting vanuit je processen voor beheer van interne documenten
  WML – Kay Nauman
13:45 Visie op digitale meters en positie in het informatielandschap
  Product Group Manager KROHNE – Rob de Nijs
14:30 Netwerking in de utility wereld
15:00 Op tijd naar huis voor de Antwerpse file

 

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Topics

  • Real-time data visualisation in tables, forms, charts and tiles
    See what’s new in ADM. ADM helps users to not only create beautiful forms, but also different kinds of charts and even smart tiles.
  • New Case Management possibilities
    Ometa has worked very hard to improve the Case Management module. It is possible to send messages to users and roles in the collaboration portal. Approval flows are easier to support with the new tasks module and the introduction of the new rule engine enables even more powerful possibilities.
  • Security and Apps with OData
    Ometa has introduced a new security layer where you can grant users from social providers like Google, Twitter, … the permission to access your external data. In combination with OData this gives you the possibility to build apps for your mobile.
  • Smartwatch notifications
    Ever wondered if it possible to get production status notifications on a smartwatch? We will demonstrate the possibilties.
  • Ometa roadmap
    We never stop innovating and we are happy to tease you with the upcoming features for 2020 and further!

When: 26 September 2019 – Lunch from 12:00
Location: Uilenbaan 59 – Wommelgem, Belgium
Parking: free parking

Program

12:00 – 13:00  Lunch
13:00 – 13:20 Welcome by Luc Deleu
13:20 – 15:00  Parallel sessions (in English)
– Real-time data visualisation in tables, forms, charts and tiles
– New case management possibilities
– Security and Apps with OData
– Smartwatch notifications
15:00 – 15:30  Ometa roadmap
15:30 – 16:30  Closing notes and networking (with drinks)

 

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  • How do you build the bridge between Sales and Manufacturing?

  • How can you successfully manage One-Piece-Flow production (lean manufacturing)?

  • And how can you even involve Machine data (IoT, OPC UA) in your manufacturing/ maintenance control?

 

These questions and many more will be answered on Thursday 12 September 2019 at Ometa in Wommelgen, Belgium. The session will be held in Dutch and a maximum of 15 people can participate in the session. 

We offer you the opportunity to exchange knowledge and experience regarding Smart manufacturing with Ometa and see how we can accelerate together. Are you available on 6 June? Then we look forward to seeing you in Wommelgem! 

PROGRAM

08:30 u Reception
  Coffee, tea and Belgian coffee biscuits
   
09:00 u Introduction of Ometa & Vision Smart Manufacturing
   
09:45 u Best practices: Manufacturing excellence
  Close the bridge between Sales and Manufacturing
  One-Peace flow management
   
12:30 u Lunch
   
13:15 u Manufacturing control & prediction
  Machine data (IoT, OPC UA, PLC, etc.)
   
14:15 u Ometa methodology
   
14:30 u Closing note and networking

 

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About Krohne

Krohne is a leading manufacturer of flowmeters, a specialized equipment for measuring liquids and gas flows. Krohne’s products are used for different types of applications and are used by, for example, water companies, nuclear power plants, the oil industry, pharmacy, mining and in many other sectors and companies. Due to the large variety in use, the customer often defines his own specifications. For example, the customer can decide on the size of a pipe, the type of meter, the used materials, the specific configuration and much more. This results in a very wide range of possibilities on the production line.

You can only complete the sales puzzle if you control all production pieces

In parallel with Krohne’s wide variety of production possibilities, the information landscape in which all data relating to sales and production are processed is also very fragmented. In order to increase the efficiency of the production process and to optimize the service to its customers, Krohne therefore looked for a solution to optimize the cooperation and information flow between sales and production.

The objective of the project is to make the expectations that are linked to a sales order transparent for all stakeholders in the chain. Via a digital collaboration platform, Krohne wants to give all the involved departments a clear insight into the status of production of every single part. From shop floor to top floor. As soon as there is an issue on the production floor (e.g. a line stop, a material shortage, a resource that is late), the priorities and decision-making can be adjusted in real time at both production and sales level. This is possible because all information is made transparent in a single integrated platform. The ultimate goal is to involve the customer directly into this collaboration platform whenever there is a deviation or lack of clarity.

Until recently, the flow of information still passed through Excel sheets, e-mails and paper. Consequently, for every small change in the chain, the latest information had to be gathered from several sources. This wasted precious time because people were busy looking for information and analyzing the latest status or change. This had an impact on the speed of decision-making and collaboration.

Krohne pays a lot of attention to customer satisfaction. In this context, we consider the timely delivery of all pieces of a sales order as the complete puzzle. In order to complete this puzzle and thus meet customer expectations, it is necessary for the organization to have all production items (or pieces or parts) under control. Where today the ERP ensures the creation of production orders on a batch level, effective single piece follow-up is not evident. The link between the production order and the final sales order can only be made through a complex search in the ERP system.

By introducing a One-Piece-Flow follow-up, Krohne can manage the production process more flexibly for everyone in the chain. This allows the company to improve the efficiency of the production process. On the other hand, when we look at the relationship between Krohne and its customers, the larger whole becomes more transparent. As soon as one piece in the One-Piece-Flow can make sure that the customer’s expectations cannot be fulfilled, the digital platform automatically gives a notification that is visible to both the production operators and the sales organization. This information sharing throughout the chain facilitates much faster decision-making, which means that timely adjustments can be made depending on priorities and expectations.

In reality, a small change in the production process can affect the larger picture. For example, a resource that is too late, a non-confirmation of a component, a line stop, etc., can all affect the final delivery. Thanks to the analysis of all information flows, Krohne can now map all the pieces of the puzzle that are necessary to complete the puzzle. Responding quickly and adequately to any deviation can greatly increase lead times, efficiency and the reliability of deliveries.

Planned situation vs actual situation

Thanks to graphical displays, you can trace up production status up to single production part level. We consider each individual product (‘piece’ or ‘part’) as a case. Each case contains all linked sales order data, production order data, drawings, quality information, supplier details, and so on. All this information comes from different underlying systems and is brought together in one digital overview.

 

Integrated portals give Krohne a clear insight into the planned situation. The platform enable the company to compare this in real-time with the actual situation on the production line. This gives Krohne the opportunity to intervene immediately as soon as the planning of an order is in danger. In order to create this platform, no systems or applications were replaced. It is thanks to the combination of the active systems (data) and the right people (decisions) that the improvement is ensured.

 

When a problem is identified in the production process and the planning might be affected, a signal is automatically sent through the entire stakeholder chain. Thanks to the platform, all those involved look at the same version of the truth. This has tremendous value. The operator receives a warning for the affected production orders, the sales organization is notified of the linked sales orders and in the future, even the customer will directly be invited to the platform to discuss the situation in real-time. This way of transparent collaboration offers the possibility to discuss whether to order alternative goods, to do partial deliveries or to change planning.

Efficient collaboration between all stakeholders

In other words, the entire chain is controlled based on events. Based on data in the ERP system, the priority of the orders in the queue can be planned or adjusted in real-time. This allows Krohne to validate the delivery time, stock availability, outsourcing and possible non-confirmations at any time. Every change in the chain can then immediately influence the priorities in the production facility and become a reason to inform the sales organization and the customer.

 

Thanks to this new way of working, Krohne can cooperate more efficiently with its suppliers and customers. This allows them to act immediately in any situation without using e-mails, phone calls and searching for information that is distributed via several information islands.

 

The speed of communication has increased enormously because all stakeholders look at the same information in the same platform. From the shop floor right up to customer level, everyone works with a single real-time version of the truth. The aim of Krohne is to improve the throughput times and the production process with as much as 40% thanks to the current digitization project. Moreover, thanks to horizontal integration in the chain, Krohne expects to give a strong boost to the relationship with its suppliers and customers.

The foundations for a smart factory

The current project ensures that Krohne becomes even faster and more efficient. But the company is already preparing for the future. This means that Krohne also wants to make its factory smarter. The One-Piece-Flow follow-up is a first step towards the digital shadow of the production piece. In the digital shadow, process information can be added in addition to logistic data and production data. The digital shadow or the digital representation of the piece forms the basis to grow to a Smart Factory.

 

Would you like to know the full story? Then register for free for the knowledge events on 13 November at OMC Turnhout or on 22 November at Krohne Dordrecht, where Krohne will give an inspiring presentation on this topic!

 

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Strategic partnership

Ometa and Business & Cloud Integrator Ctac Belgium recently signed a partnership to help companies organize efficient information management and create integrated digital workstations. In this way we want to optimize the way in which companies work together internally and externally. Overloaded mailboxes will then be a thing of the past.

Expertises brought together

As a Business & Cloud Integrator, Ctac has in-depth knowledge of various sectors such as manufacturing, retail, wholesale and real estate. Within these sectors, the company has gained extensive insight into the existing business processes and the associated technologies. “As a result of a fragmented landscape of business applications and the increasing speed with which information is exchanged both internally and externally, we notice that there is increasing demand for structured data management and new ways for efficient digital collaboration”, explains Frederik Depovere (Director of Sales & Business Development at Ctac).

In Ometa, Ctac has found the ideal partner to offer a solution for these challenges. Ometa has developed a no-code platform which allows business applications to be easily integrated with each other. Data from multiple systems is brought together in real-time in a new digital work environment, one where all relevant communication and documents can be added. In this way knowledge workers always have the right information at exactly the right time. “This means that the email traffic decreases drastically and it ensures that they can make decisions faster. Ultimately this stimulates efficient collaboration both within and between companies,” adds Luc Deleu (CEO Ometa).

Ometa mainly focuses on the further development and innovation of its platform. In addition to the possibility to integrate numerous ERP packages, PLM systems and other business or drawing applications, we also offer the possibility to add data from machines and IoT. While we are increasing the relevance of our platform, Ctac focuses on an ever better service to their customers and the markets in which the company operates. With Ometa, Ctac not only has an innovative platform but also a strategic partner. Together, both companies will provide the market with new solutions for smart information management and digital collaboration.

As a result of a fragmented landscape of business applications and the increasing speed with which information is exchanged both internally and externally, we notice that there is increasing demand for structured data management and new ways for efficient digital collaboration.

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On 2 and 3 October 2018, the yearly Connect to Innovate event by SAP and VNSG will take place in Nieuwegein, The Netherlands. As a worldwide certified SAP partner,  Ometa will also be present of course.

We invite you to our stand on 3 October, where we are happy to meet you, share knowledge and tell you all about our product and solutions. This year, we will be focusing on ‘the best of both worlds’.  Or how an integration between SAP and SharePoint/Office 365 can offer you many benefits. Whereas SAP can function as the solid backbone of your company processes, SharePoint/Office 365 holds many great functionalities for digital collaboration and document management. Ometa offers intelligent integration solutions that allow you to create a new digital work space in which the power of both systems is fully leveraged.

Moreover, on 3 October our customer Duracell will be giving an inspiring session on how the production company made the shift to becoming a speed factory and how it is now preparing to become a smart factory. With the real-time integration of SAP right up to the production floor, the company achieves enormous efficiency and speed gains. Success factors in becoming a smart factory are the capturing of machine data (via OPC UA), the creation of a ‘digital twin’ and machine learning.

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