The Central Administrative Dossier of the Future

A new era in digital dossier management for local governments
CAD is the next step in digital dossier management for local authorities. Built on the same powerful foundation that has already proven itself in practice, CAD is now offered as an independent, future-oriented product directly by Ometa. It is designed for far broader use than just social files: it is a universal and configurable platform for any type of municipal dossier – from HR to subsidies, from permits to investments.

From documents to digital workspaces

In CAD, the focus is not on individual documents, but on the entire dossier in its context. Each dossier is a digital workspace where people, processes, and data come together. CAD enables structured and secure collaboration, with control over access, status, actions, and follow-up — fully tailored to each user’s role and context.

More than tracking: evolution and expansion

CAD is not a copy of an existing product, but an evolution. It builds on proven technology and extends it with powerful new features:

Task management and workflow control

Assign actions to internal or external stakeholders, monitor deadlines, and stay on top of progress through clear dashboards.

Messaging within the dossier

Internal and external communication takes place directly within the dossier, linked to the appropriate phase or decision.

Dossier relationships and overview

Logically connect related dossiers: a project file can be linked to subsidy requests, permit files, or supplier information.

Lifecycle management

Each dossier follows its own lifecycle, with configurable statuses, decision points, and approval flows.

Complete audit trail and logbook

Every action, change, or consultation is logged — essential for governance, security, and NIS2 compliance.

Alert management

CAD helps keep you informed. If deadlines are missed, data is incomplete, or actions are delayed, you’ll receive automatic alerts. This allows responsible parties to intervene more quickly and prevents tasks from being overlooked.

  • Key benefits

CAD integrates seamlessly with a municipality’s existing IT environment:

  • One platform, all dossiers

    Whether it’s HR records, permit applications, subsidies, or complaints — CAD allows you to digitize any type of dossier using one generic model. Users only access relevant information and can — depending on their role — view data, make changes, or take action.

  • Secure and compliant with Flemish government guidelines

    CAD was designed with data security as a core principle. The platform complies with the guidelines of the Flemish Supervisory Commission (VTC) on data protection and public cloud usage. Ometa offers municipalities various data storage options. In addition to on-premise and traditional cloud solutions, the platform also supports private cloud storage via an S3 interface. This gives your administration full control over where and how sensitive data is stored, fully aligned with your information security policy.

  • Industry-grade experience, tailored to municipalities

    CAD is built on the same robust technology that has long proven its value in industrial and utility companies, where process control, data security, and user management are critical. We now bring that expertise and maturity to the municipal market — in a format suited to local governments.

  • Scalable, modular, and future-ready

    CAD supports various deployment models — from on-premise to private or public cloud — depending on your administration’s needs. This allows you to combine maximum flexibility with guaranteed compliance.

  • Available directly from Ometa, no intermediaries

    CAD is offered directly by Ometa, the developer of the underlying platform. This gives you a fast, transparent, and reliable partner, with direct support and continuous product development.

  • Ready to build further on trusted foundations?

    With CAD, you choose continuity and innovation: a proven platform, now independently available and more broadly applicable than ever. Ideal for municipalities looking to accelerate, simplify, and strengthen their digital operations.

Contact us for a demo or an introductory meeting.

Ready to see how it works in real time or get a introductory meeting? Use the buttons below to request a meeting or get an introductory meeting with our team. We’re here to help you find the perfect solution!