Customizable Triggers
Easily configure triggers to monitor specific events or conditions across various systems.
Advanced Rule Filtering
Implement complex rule sets in the digital workspace to filter and prioritize alerts based on specific criteria.
Action Execution
Trigger automated actions when alerts meet specified criteria. Such as sending email notifications, creating service orders, initiating Topdesk tickets, …
Template Management
Create and manage reusable templates for consistent alert messages and actions.
Interval Settings
Control alert frequency with interval settings to prevent unnecessary repetition and spamming.
Historical Data Tracking
View detailed logs of past alerts, including timestamps and executed actions, for auditing purposes.
Key benefits
More features
Permissions
Permissions regulate system access for different user roles. End users can create actions from templates, set up alerts, and view execution histories. Technical users have broader access, including creating new triggers and templates. This tiered approach ensures appropriate access levels for both routine operations and advanced configuration tasks.
Scheduled Methods
Scheduled methods in the Ometa Framework are used to validate triggers regularly. These methods run at specified intervals and check if all rules for an alert are met. They handle method triggers and lifecycle triggers, executing actions when conditions are fulfilled.
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