Strategic partnership

Ometa and Business & Cloud Integrator Ctac Belgium recently signed a partnership to help companies organize efficient information management and create integrated digital workstations. In this way we want to optimize the way in which companies work together internally and externally. Overloaded mailboxes will then be a thing of the past.

Expertises brought together

As a Business & Cloud Integrator, Ctac has in-depth knowledge of various sectors such as manufacturing, retail, wholesale and real estate. Within these sectors, the company has gained extensive insight into the existing business processes and the associated technologies. “As a result of a fragmented landscape of business applications and the increasing speed with which information is exchanged both internally and externally, we notice that there is increasing demand for structured data management and new ways for efficient digital collaboration”, explains Frederik Depovere (Director of Sales & Business Development at Ctac).

In Ometa, Ctac has found the ideal partner to offer a solution for these challenges. Ometa has developed a no-code platform which allows business applications to be easily integrated with each other. Data from multiple systems is brought together in real-time in a new digital work environment, one where all relevant communication and documents can be added. In this way knowledge workers always have the right information at exactly the right time. “This means that the email traffic decreases drastically and it ensures that they can make decisions faster. Ultimately this stimulates efficient collaboration both within and between companies,” adds Luc Deleu (CEO Ometa).

Ometa mainly focuses on the further development and innovation of its platform. In addition to the possibility to integrate numerous ERP packages, PLM systems and other business or drawing applications, we also offer the possibility to add data from machines and IoT. While we are increasing the relevance of our platform, Ctac focuses on an ever better service to their customers and the markets in which the company operates. With Ometa, Ctac not only has an innovative platform but also a strategic partner. Together, both companies will provide the market with new solutions for smart information management and digital collaboration.

As a result of a fragmented landscape of business applications and the increasing speed with which information is exchanged both internally and externally, we notice that there is increasing demand for structured data management and new ways for efficient digital collaboration.

From speed to smart

One of the key concepts of Industry 4.0 is the real-time connection of information. This allows us to bring the right information towards to right people in the right context. Therefore, in the past two years, Ometa has realized a project at Duracell in which we consolidate information coming from several islands into web portals for the shop floor operators.

Unique about these portals is they are two-way. Operators can request information and they even get access to write back to the different underlying systems. These are systems and applications where they did not have access to before. Nowadays, the SAP, Proficy, Inifinity and Cimplicity systems are accessible for everyone via user-friendly portals. This real-time connection of the shopfloor speeds up the information and communication flows (read the customer case here). So now that we have gained speed, we should also become smarter. To optimize the information flow even more, Ometa and Duracell started a new challenging project in September 2017.

Smart technology for exciting projects!

Several parties (like Devoteam and Reniver)  have joined forces into what has become a co-creation project. The goal of the project is to create a digital twin for each individual battery. Why? Because by clustering all the data during the whole life cycle of the production process, you get an instant view on all the related information of a specific product, such as its bill of material, suppliers, raw materials, routing lines, production teams, and so on.

This allows Duracell to test its batteries per individual piece. The results of these tests then classify the products. Consequently, when products are rejected, we can do a trend analysis on all the captured data. Next, we try to find relations between these trends and the current settings of a production line. The latter means that we are also able to capture data coming from machines thanks to our new OPC UA connector. Trends based on knowledge from the past can identify potential quality issues due to machine settings, inaccurate handlings or storage issues. The ultimate goal is that Duracell is able to make predictions about the quality of products while they are still on the production line.

Human data analysts are unable to analyze this large amount of data points. Not only the large data set, but also the high speed at which data is processed, requires the help from machine learning techniques. More specifically, supervised learning will help to discover which trends and settings repeatedly appear when erroneous products are being produced. During the production of a new batch of batteries, algorithms can indicate when there is a higher chance for errors or quality issues by making all parameters intelligible.

This means that predictive quality adjustments can be made whenever the risk for quality issues is high. In the end, a Digital Smart Assistant will be able to help the field operators in optimizing the production process by anticipating future actions based on previous learnings.

Smart technology needs smart developers!

In order to realize the Digital Smart Assistant, we are currently adding new technology to the Ometa framework that is able to manage the complete digital representation of a product. By creating interfaces towards AI environments and thanks to our recently added OPC UA connector, Ometa is able to disclose data coming from machines and to combine this with data from business applications. This is truly a huge enrichment of our software and the potential for other manufacturing companies is high.


For the further development of our smart technology, the Digital Smart Assistant project an the worldwide roll out of our product, we need smart developers, functional analysts and project managers.  Are you looking for an exciting new challenge in a fast-growing software company? Then be sure to check out our career opportunities!


(Presented by Luc Deleu at the European Parliament, June 2018)


Artificial Intelligence is not new, but the availability of computing power, new technologies to capture enormous amounts of data points and the speed by which we can connect, store and analyze data give new insights and opportunities that can lead to business performance breakthroughs, new business models and changing markets. By combining the technologies that are available today, the speed by which the industry can learn from its processes, products and customers will increase exponentially.

The digital representation of a physical product

The digital representation of a product is a collection of all the available data that we can gather throughout the whole lifecycle of that specific product. It stores the unique values of the product in all phases: in development and pre-production, during manufacturing and when its consumer is using the product.  Humans are not able to process this large amount of data. However, new technologies and AI allow us to convert the collected information into knowledge. As a result, the digital representation enables us to learn from each step of the lifecycle of a single product.

So how can AI learn from these representations?  We can compare the characteristics of a product (e.g. quality or the lack thereof) with its digital representation.  This allows us to discover new correlations. These correlations deliver us new insights of the product and its production process. By comparing several individual digital representations, we can discover:

  • Differences in production temperature, machine setups, machine handling, etc.
  • Changes of suppliers, materials, versions of subassemblies, etc.
  • Different production lines or plants, teams, skills of operators, etc.

When we look at the quality of a product, the correlations that we can find thanks to big data and AI, allow us to understand new reasons that determine the quality of a product. Moreover, it can even turn quality into a predictable element.

Nowadays, Ometa is focusing on the production process and we try to find changes in correlation with the related quality. We are currently running a ‘smart manufacturing project’ that has already proven that we can discover and apply process adjustments which could not be discovered without the help of AI concepts. When we look at the entire product life cycle, this example shows that we are still focusing on the production phase. But we can go further.

Closing the product lifecycle loop will change business models

The next big step is closing the product lifecycle. The digital representation should not only cover the digitization of the production process but also the usage of each individual product when it goes to market. Imagine, if we could also digitally follow the actual usage of a product by its consumer, assumptions during engineering could be validated, neutralized and improved before new production starts.


So what can the industry gain by closing the full product lifecycle loop?  Today we are confronted with the fact that our industry is still based on mass production with short life cycles of the products (sometimes not more than two years). The reason for this short lifetime is not necessarily bad quality. Usually profits drive these short lifetimes. Today profit is made during the cycle ‘engineering up to production’. Once the product is sold, a ‘customer disconnection point’ emerges.


Therefore, if we continue capturing and clustering data via the digital representation after the product is sold, new business models can emerge. We could shift towards a market in which the industry stays connected with its products and where it would have no benefit to produce enormous amounts of products with short lifecycles.  In contrast, connected products would lead to a better understanding of customer usage and experience. When products stay connected with their industrial producer throughout their whole lifecycle, then quality, new product introductions and services can be improved.

From mass repetitive manufacturing to mass custom manufacturing

In previous decades, the growth market for industry was defined by mass repetitive production and low labor cost. Consequently, many of our production facilities moved to countries with a lower labor cost such as China.

The digital representation and available AI concepts will become a game changer. Not labor cost, but knowledge will drive the market. As data becomes information, information turns into knowledge thanks to AI and knowledge will lead to better customer understanding. This will allow us to move from a mass production industry towards a smart service market where products become customer specific and production will become a one-piece flow. This means that each production order on the production line will be pre-ordered with tailored demand. This will allow our industry to make a shift from mass repetitive production towards mass custom production.

This can only happen if we stay connected with the user/consumer and the product/service that we deliver throughout the whole lifecycle. By continuously clustering the enormous amount of data points and using smart AI learning systems, we will be able to create customer specific product designs and increase the speed and intelligence of our production processes. For Western countries, this can create a competitive advantage against the repetitive mass production model with its low labor cost. Why? Because with a business model based on mass custom production and fast delivery times, waiting for a ship to come in becomes a thing of the past.


Great news! We added a Salesforce connector to our framework.  This means that from now on, you are able to connect your Salesforce application in realtime with your ERP system or with other business applications. This allows you to keep critical data synchronized at all times. The new connector can help you to optimize your customer relations, to get a complete view on your customers and to attune customer data with e.g. production data.

Are you using Salesforce in your organization and would you like to learn more about our latest connector and its benefits? Then we are happy to discuss this with you!


We are very excited to announce that Ometa has developed a mobile solution.  Soon it will be possible for Ometa customers to read and write data from and to external business applications (ERP, CRM, etc.) on a mobile device!

Unique about our mobile version is that it enables you to build as much mobile apps as you like. By using the Ometa framework you will be able to configure and change your apps in just a matter of time. This sheds a whole new light on mobile app development.


More info coming soon!


Focus on Microsoft customers

We like to announce that Ometa has recently closed a partnership with Advantive. As an IT service supplier, Advantive is specialized in Microsoft solutions and active in The Netherlands and Belgium. Advantive has already helped many clients with optimizing their Office 365 / SharePoint environments for document management and collaboration.​ Now, thanks to the partnership with Ometa, Advantive will be able to offer their clients solutions that are fully integrated with their back-office processes and ERP applications. Also here, our common goal is to help organisations achieve operational excellence!​​

Offering fully integrated solutions

Advantive is specialized in Microsoft solutions and with the help of the Ometa framework, they are now able to offer their clients full integrations between their ERP-applications and their Office 365 / SharePoint.

More and more organizations choose to use Office 365 and SharePoint for more efficient and productive (online) document management, collaboration, knowledge sharing and communication. The challenge of many companies is to integrate their ERP solution with their Office 365 / SharePoint environment. Through our collaboration, we can provide users with real-time information from the ERP system directly in their Office 365 and/or SharePoint environment. This results in a better user experience, more collaboration opportunities and knowledge exchange.

Integrating ERP with Office 365 and SharePoint

The collaboration between Advantive and Ometa is aimed at realizing ERP integrations with Office 365 / SharePoint (Online). Through the use of different systems within an organization, knowledge and information are often recorded in a scattered way. Thanks to the integration of systems, information and knowledge become immediately available for the end-users. This makes data more consistent and organizations more productive.

An important aspect is that we do not need to reorganize existing processes in the ERP systems. Our technology only requires a configuration, which displays the data real-time and in the desired way in SharePoint or Office 365. For the customer, our collaboration with Advantive means that an integration requires only minimal time and effort in exchange for maximum results.

Cipal Schaubroeck selects Ometa for implementation of Digital Social File solution

As a result of a succesful Proof of Concept (POC) at the Social Housing Service from the city of Mechelen, in which we disclosed data towards a userfriendly collaboration environment by using a case driven system, Cipal Schaubroeck has now selected Ometa as a partner for the further implementation of its Digital Social File solution.

Beyond mid-office

Within local authorities, we are observing a comparable separation of information into different types of storage where we like to refer to as “silos”. For many years now, cities and municipalities are having several ideas of implementing optimizations to bring together all these silo processes into a case driven system. This has led to what we know as mid-office.

In fact, these mid-office applications ask for a new set-up of the current processes, while a whole range of applications is already being rolled out to support the most complex government systems and taking legislation into account. Obviously, changing these processes would demand a huge investment in terms of time, adaptation and money.

Therefore, thanks to Ometa’s expertise in integrations, we make sure that mid-office is no longer needed. This means that the existing processes and applications do not have to be changed. Instead, they are being extended with a collaboration layer. This collaboration layer enables the front-office employees to collaborate on several topics, using the information stored in the existing applications. Important to note is that the users do not need any technical knowledge of these applications, since they are enabled to collaborate in a user-friendly Microsoft front-office.


Keeping existing applications

There are some great advantages to this new approach. First of all, the existing applications do not have to be migrated, which means that the big investments over the years in these products don’t have to be cut down. The processes don’t have to be changed, so run times are limited. Not only in terms of implementation, but also in user experience this is a true relieve. The back-office world of information that employees have built up through the years, can now be consulted directly through the glasses of a new front-end. This results in a faster user adaptation.


To show these advantages in a real life situation, we started with a Proof of Concept (POC) with the City of Mechelen. Their IT department was able to do the configuration completely independent, with Ometa only playing a guiding role by giving support. Next to Mechelen, also the OCMWs (Social Houses) of Hasselt, Turnhout, Genk, Brasschaat and Sint-Pieters-Leeuw were involved.


Proof is provided

The result of the POC is very much appreciated. Not only the result that processes and existing applications do not have to be changed, but also the fact that the Ometa framework is easily configurable and very flexible, made it clear to Cipal Schaubroeck that this way of working could be interesting for other municipalities as well. Therefore, Cipal Schaubroeck will offer this solution to its customers.  The solution will be available in two versions: in the cloud and on-premises. That way, other local governments will be able to enrich their application for social services and improve their service towards citizens.


As a result, about 80 municipalities will start using the DSD solution in the upcoming two years. Moreover, the solution was nominated for the Belfius Smart City Award for municipalities with >30,000 inhabitants. Read the article here (Dutch read).

Fokker GKN has selected Ometa to disclose its ERP data in realtime. Nowadays, information is being locked in separate systems, far away from the end-users. Therefore, the goal is to unlock all different systems that the company is using (Infor ERP and Enovia PDM), to bring the relevant information together and to integrate it into the production floors. In other words, to bring back information to those employees who need it.

A big challenge was to share knowledge by building a task-directed system which is dependent on the planned production order, the knowledge of an operator and the instruction that has to be carried out. Therefore, to give an example: the execution of an assembly not only has to consist of the required materials, but at the same time also the actions and instructions that go with the execution.

This means specifications, drawings and actions need to be made clear in a visual way. The power of working task-directed in an industrial environment, is to do this without too much text, but mainly by means of visualization. Ometa was able to realise this project by collaborating with Vanenburg Systems and 3D Value. Via a realtime planning portal and a task-directed system, the first release is now in use by the operators for a Proof of Concept (POC).

Mainly the digital integration of the Product Lifecycle Management (PLM), the ERP and the planning portal is enabling a flexible way of working that takes the knowledge of the operators into account. We can state that Fokker GKN is truly realizing the Industry 4.0 concept. At Ometa we are very delighted to be a part of this evolution!