{"id":7905,"date":"2026-04-23T13:46:22","date_gmt":"2026-04-23T11:46:22","guid":{"rendered":"https:\/\/website.ometa.net\/?p=7905"},"modified":"2026-04-23T14:09:47","modified_gmt":"2026-04-23T12:09:47","slug":"thursday-28-may-the-frontier-utility-from-intelligent-agents-to-sovereign-cloud-operations","status":"publish","type":"post","link":"https:\/\/website.ometa.net\/fr\/thursday-28-may-the-frontier-utility-from-intelligent-agents-to-sovereign-cloud-operations\/","title":{"rendered":"Jeudi 28 mai : Les services publics dans la transformation num\u00e9rique"},"content":{"rendered":"\n
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Utilities in Digital Transformation: Project-Based Collaboration with SAP & Microsoft, Digital Meters, Partner Portals and Future Opportunities with AI<\/strong> <\/strong><\/h1>\n\n\n\n


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Introduction<\/h2><\/div><\/div><\/div>\n\n\n\n

The utilities sector is currently facing significant challenges as well as opportunities. Organizations must operate more efficiently, sustainably, and future-proof, while expectations around digitalization, security, compliance, and innovation continue to grow. Topics such as contextual collaboration, connectivity, NIS2, data sovereignty, and artificial intelligence are accelerating this evolution. <\/p>\n\n\n\n

During this inspiration session, we bring together practical experience and expertise around digital architecture, integration, and the role of technology in the transformation of utility companies. You will gain insight into how organizations handle complex integration challenges, data exchange, and new digital applications, as well as the strategic choices required to remain agile and future-ready. <\/p>\n\n\n\n

A central part of the session is a real-life case from Pidpa, demonstrating how portal solutions and technical architecture are applied in practice. This case provides valuable insights for organizations looking to further develop their digital strategy. <\/p>\n\n\n\n

Microsoft will build on the AI and data insights presented earlier and demonstrate how utility companies can evolve into future-oriented organizations through intelligent agents, generative AI, and modern cloud architectures. The focus will be on concrete applications, data sovereignty, continuity, and the strategic use of innovative technologies such as MCP within the utilities sector. <\/p>\n\n\n\n

This session combines vision, practical experience, and concrete examples, offering inspiration to approach your own organization and challenges with fresh insights. <\/p>\n\n\n\n

What will you learn during this session?<\/span><\/h2><\/div><\/div><\/div>\n\n\n\n

After this session, you will have a clear understanding of how utility companies are making their digital architecture future-proof and how integrated portal solutions contribute to more efficient service delivery and improved collaboration with municipalities, customers, and partners. <\/p>\n\n\n\n

You will also gain insight into: 
\u2705 How integration and data exchange between systems are implemented in practice  
\u2705 The impact of regulations such as NIS2 on IT architecture and security  
\u2705 Strategic choices regarding data sovereignty and continuity  
\u2705 Concrete use cases and best practices applicable within your organization  
\u2705 How real-life cases such as Pidpa inspire similar transformation initiatives  
\u2705 The role of AI and innovative technologies within the utilities sector  <\/p>\n\n\n\n

You will leave with practical insights and inspiration to further shape your digital strategy. <\/p>\n\n\n\n

Who\u00a0should\u00a0attend?<\/span><\/h2><\/div><\/div><\/div>\n\n\n\n

\u2705 Business Analysts  
\u2705 Architects
\u2705 CFOs
\u2705 Transformation Managers  
\u2705 Decision-makers  
\u2705 ICT and architecture professionals <\/p>\n\n\n\n

Program Overview:<\/h2><\/div><\/div><\/div>\n\n\n\n
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09:00 \u2013 09:30<\/strong>: Welcome with breakfast and coffee\u00a0
09:30 \u2013 09:45<\/strong>:\u00a0Introduction and objectives\u00a0
09:45 \u2013 11:45<\/strong>:\u00a0Pidpa\u00a0use cases with technical deep dives by Ometa\u00a0

Topic 1 \u2013 Contractor connectivity\u00a0<\/strong>
Explanation of the contractor portal: Task allocation, follow-up, orders, and date confirmations.\u00a0
Speakers: Stefan\u00a0Meys\u00a0& Koen\u00a0Vorsselmans,\u00a0Pidpa<\/em>\u00a0

Technical deep dive\u00a0<\/strong>: <\/em>Integration from SAP to contractors via BAPIs, ADM connection, and architectural choices.\u00a0
Speaker: Nathan\u00a0Swannet, Ometa<\/em>\u00a0

Topic 2 \u2013 Collaboration per case with municipalities (OCMWs) and partners\u00a0<\/strong>
Collaboration between contractors, municipalities, and other stakeholders within one case, with centralized data consolidation.\u00a0
Speakers: Stefan\u00a0Meys\u00a0& Koen\u00a0Vorsselmans,\u00a0Pidpa<\/em>\u00a0

Technical deep dive<\/em><\/strong>: Project portals, case management, contextual collaboration, and the role of AI.\u00a0
Speakers: Joey Lemmens & Merlijn\u00a0Stefels, Ometa<\/em>\u00a0

Topic 3 \u2013 Digital meter integration\u00a0<\/strong>
Combining data such as service orders, invoices, and customer data into one integrated flow.\u00a0
Speakers: Stefan\u00a0Meys\u00a0& Koen\u00a0Vorsselmans,\u00a0Pidpa<\/em>\u00a0

Technical deep dive<\/strong>: <\/em>Integration of digital meters within the architecture.\u00a0
Speaker: Liese Verhoeven, Ometa<\/em>\u00a0

Topic 4 \u2013 Data in context and AI (Copilot experiment)<\/strong>\u00a0
Insights into contextual data and AI applications, including hands-on experience with Copilot.\u00a0
Speakers: Stefan\u00a0Meys\u00a0& Koen\u00a0Vorsselmans\u00a0(Pidpa) and Luc\u00a0Deleu\u00a0(Ometa)<\/em>\u00a0

Microsoft will build further on this in the afternoon session.\u00a0

Topic 5 \u2013 From NIS2 to Permission Management: Control over Data,\u00a0Roles\u00a0and Lifecycles\u00a0<\/strong>
Impact of NIS2 and data sovereignty, with a focus on RASCI, logbook, lifecycles, and permission management.\u00a0
Speaker: Luc\u00a0Deleu,\u00a0Ometa<\/em>\u00a0

11:45 \u2013 12:30<\/strong>:\u00a0Demos\u00a0(with\u00a0coffee break)\u00a0
Demo 1 \u2013 Integration in\u00a0practice:\u00a0from\u00a0SAP\u00a0to\u00a0external\u00a0partners\u00a0\u00a0
Demo 2 \u2013 Case Management & project portals\u00a0\u00a0
Demo 3 \u2013 Digital meter\u00a0integration\u00a0\u00a0
Demo 4 \u2013\u00a0Governance\u00a0& security in action\u00a0\u00a0
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12:30 \u2013 13:00<\/strong>: Lunch\u00a0
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13:00 \u2013 13:30<\/strong>:\u00a0The Frontier Utility: from Intelligent Agents to Sovereign Cloud Operations\u00a0
Microsoft shares its vision on how utility companies can evolve into future-ready organizations, focusing on continuity, data sovereignty, and the strategic use of AI. You will also gain insight into the workings of an MCP server and concrete applications and sector insights\u00a0demonstrating\u00a0how these technologies already create value today.\u00a0
Speaker: Bart Willem, Microsoft<\/em>\u00a0

13:30 \u2013 14:00<\/strong>: Q&A and networking\u00a0
<\/p><\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

Practical Information:<\/h2><\/div><\/div><\/div>\n\n\n\n


\ud83d\udd5b<\/span>Date & Time:<\/strong> Thursday, May 28, from 09:00 to 14:00
\ud83d\udccd<\/span>Location:<\/strong> Microsoft Belux | Passport Building, Brussels National Airport 1K, 1930 Zaventem
\ud83d\udde3\ufe0f Language:<\/strong> English
\ud83c\udfe2<\/strong> Format:<\/strong> In-person\u00a0
\ud83d\udcb8<\/span> <\/strong>Cost:<\/strong> Free of charge
\ud83d\udcdd Registration:<\/strong> Via the form below<\/p>\n\n\n\n

Participation form:<\/h2><\/div><\/div><\/div>\n\n\n
\n Event Utilities<\/legend>